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About Reverse Focus

Built by mortgage professionals, for mortgage professionals

Founded in 2006 and built around the real-world needs of the reverse mortgage industry.

Our company story

20 years of reverse mortgage industry expertise

Founded
2006, by Eric Hiatt
Focus
Reverse mortgage, exclusively
Worked with
Independent originators through to national lenders

Founded by Eric Hiatt in 2006, Reverse Focus was born out of real-world mortgage experience, not theory.

After successfully building, growing and exiting two mortgage banks, Eric understood firsthand the unique challenges mortgage professionals face when it comes to growth, lead generation, systems, technology and marketing. Reverse Focus was created to bridge that gap, providing mortgage businesses with tools and support specifically designed for the reverse mortgage and property finance industries.

For 20 years, Reverse Focus has remained deeply integrated within the reverse mortgage space in the United States, becoming synonymous with the world of reverse mortgages, HECM lending and mortgage business growth.

Over the years, Reverse Focus has worked with mortgage operations of all sizes, from some of the biggest names in the industry, including Finance of America and Mutual of Omaha, through to independent loan officers, brokers, branches and growing mortgage businesses across the country.

Built for a changing industry

Helping mortgage professionals stay at the cutting edge

The mortgage industry has changed dramatically since 2006, and so has the way consumers discover, evaluate and choose mortgage professionals.

Our software and services are specifically designed around the unique needs of the reverse mortgage industry, helping professionals simplify operations, strengthen their authority, improve visibility and grow sustainably in an increasingly competitive digital environment.

Today, Reverse Focus combines industry expertise with technology, marketing strategy and specialized mortgage systems to help professionals build modern mortgage businesses equipped for the future.

  • Brand building
  • Digital marketing
  • Customer engagement
  • Lead generation
  • Automation
  • AI-powered search and discoverability
  • Mortgage technology systems
Our evolution

A long-term commitment to one industry

  1. 2006

    Reverse Focus is founded by Eric Hiatt following the successful growth and exit of two mortgage banks.

  2. 2010s

    Reverse Focus becomes one of the most recognized specialist technology and marketing providers in the reverse mortgage industry, supporting mortgage professionals and organizations across the United States.

  3. 2020s

    Reverse Focus expands its software, CRM, website and digital marketing solutions tailored specifically for reverse mortgage professionals.

  4. 2026

    Reverse Focus expands into full-service marketing and growth strategy through the acquisition of Apiro Marketing, adding new capabilities alongside its existing software and technology offerings.

    • Growth strategy
    • Custom website development
    • Branding and logo design
    • Content and media services
    • Marketing consulting
    • Digital campaigns
    • Custom business growth solutions

    Apiro founder Andrew Montesi becomes President of Reverse Focus, joining CEO Eric Hiatt and Operations and Product Manager Ryan Hocke to lead the company’s next phase.

Our team

Specialists across mortgage technology, strategy and creative

  • Eric Hiatt, CEOEric HiattCEO
  • Andrew Montesi, PresidentAndrew MontesiPresident
  • Ryan Hocke, Operations and Product ManagerRyan HockeOperations and Product Manager
  • Dharm Singh, Chief Technology OfficerDharm SinghChief Technology Officer
  • Jessica Turner, Project ManagerJessica TurnerProject Manager
  • Candice Greig, Web DeveloperCandice GreigWeb Developer
  • Phillippa Bundy, Graphic DesignerPhillippa BundyGraphic Designer
  • Sarah Urueta, Content and Marketing SupportSarah UruetaContent and Marketing Support

Build what comes next

Talk to our team about technology, marketing and growth for your reverse mortgage business.

Or call 800-805-9328 · Mon–Fri, 8:30am – 4:30pm Pacific